Formula Gems Policy Page

1. Shipping and Customs Charges

At Formula Gems, we are committed to delivering your locally crafted rings with the utmost care and efficiency. However, please be aware of the following policies regarding customs and shipping times:

• Customs Charges: Buyers are responsible for any customs duties, taxes, or additional charges that may be applied by their country’s customs authorities. These fees are not included in the purchase price or shipping costs and are the sole responsibility of the buyer. We recommend checking with your local customs office for information on potential charges before placing an order.

• Delivery Times: We ship with Canada Post Tracked Packet service. Estimated delivery times may vary depending on your location - most deliveries take 10 business days. While we strive to meet estimated delivery times, delays may occur due to factors beyond our control, including customs processing times.

2. Cookie Policy

To enhance your experience on our website, Formula Gems uses cookies. By continuing to use our website, you consent to our use of cookies in accordance with this policy. Here’s how we handle cookies:

• What Are Cookies?: Cookies are small text files that are placed on your device when you visit our website. They help us recognize your device, remember your preferences, and improve your browsing experience.

• Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function properly and enable you to navigate and use its features.

  • Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. They help us improve the performance and functionality of our site.

  • Functional Cookies: These cookies allow the website to remember your preferences and provide enhanced, more personalized features.

  • Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

• Managing Cookies: Most web browsers allow you to manage cookie preferences through their settings. You can choose to block or delete cookies, but please note that doing so may affect the functionality of our website and your user experience. For more information on how to manage cookies, consult your browser’s help documentation.

• Third-Party Cookies: Our website may also include cookies from third-party services. These cookies are subject to the privacy policies of the respective third parties, and we encourage you to review their policies to understand how they use cookies.

3. Contact Us

If you have any questions or concerns regarding our policies, please feel free to contact us at: formulagems@gmail.com.

Thank you for choosing Formula Gems. We appreciate your business and look forward to providing you with exceptional service.